CHCSS00142
CHCSS00142 Mediation Skill Set
The CHCSS00142 Mediation Skill Set equips you with the fundamental knowledge and practical skills to facilitate mediation in community and workplace settings. It is a comprehensive foundation for helping parties resolve disputes through structured dialogue and collaborative problem-solving.
Who this program is for
- Community workers and volunteers
- Human resources professionals
- Team leaders and supervisors
- Customer service representatives
- Anyone in a role where conflict resolution skills are valuable
What you'll study
3 units
- CHCMED004Prepare for mediation
- CHCMED005Facilitate mediation
- CHCMED006Consolidate and conclude mediation
Related guides
Helpful reading as you weigh up this program.
Frequently asked questions
Who is this course for?
This program is designed for people such as community workers and volunteers; human resources professionals; team leaders and supervisors; customer service representatives; anyone in a role where conflict resolution skills are valuable. If you are not sure whether it fits your background, get in touch and our team will talk it through with you.
How long does the course take?
Every program is fully online and self-paced, so you study on your own schedule. You can start at any time and have up to two years to complete.
What support do you get during the course?
You are never studying alone. This program includes 24/7 access to learner portal, all learning material provided, physical textbook included and posted to you for no additional cost, and after-hours support available.
What payment options are available?
The course fee is $1,500, and you can spread it across a payment plan of $150 per month for 10 months. All learning materials are included.
READY TO GET STARTED?
Take the First Step Toward Your New Career
Have a question about which course is right for you, or want to know more about enrolment? Get in touch and our team will help you find the right pathway.